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Terms of Service

Last Updated: January 24, 2026

These Terms of Service ("Terms") govern access to and use of the Inventro software platform and related services (the "Services") provided by Inventro Inc., an Ontario corporation ("Inventro", "we", "us").

By creating an account, subscribing to the Services, or accessing the platform, you ("Tenant", "you") agree to be bound by these Terms.

1. Eligibility and Authority

You represent that you are at least 18 years old and have the authority to bind the business entity using the Services.

2. Description of Services

Inventro provides a multi-tenant SaaS platform designed for event rental businesses, including booking management, inventory tracking, customer records, quotes, invoices, and optional website hosting services.

Features may evolve over time. We reserve the right to modify or discontinue features with reasonable notice.

3. Account Responsibilities

You are responsible for:

  • Maintaining accurate account information
  • All activity conducted under your account
  • Ensuring your staff users comply with these Terms
  • Safeguarding login credentials

Inventro is not responsible for unauthorized access resulting from your failure to secure credentials.

4. Fees and Billing

  • Subscription fees are billed monthly in advance
  • Fees are non-refundable except where required by law
  • Taxes may apply based on your jurisdiction
  • Inventro may suspend accounts for non-payment after reasonable notice

Pricing and plans may change with notice.

5. Data Ownership and Roles

  • You retain ownership of all Tenant Data
  • You are the Data Controller for End Customer data
  • Inventro acts solely as a Data Processor

Data processing is governed by the Data Processing Agreement, incorporated by reference.

6. Acceptable Use

You agree not to misuse the Services or violate applicable laws. Use of the Services is subject to the Acceptable Use Policy, incorporated into these Terms.

7. Availability

The Services are provided on an "as available" basis. Inventro does not guarantee uninterrupted service and may perform maintenance or experience outages.

8. Termination

Either party may terminate this agreement:

  • Immediately for material breach
  • By Tenant through account cancellation
  • By Inventro for misuse, non-payment, or legal risk

Upon termination, access will end after a 30-day grace period, subject to legal retention requirements.

9. Intellectual Property

Inventro retains all rights to the platform, software, templates, and system architecture. You receive a limited, non-exclusive, non-transferable license to use the Services during your subscription.

10. Disclaimers

The Services are provided "as is" without warranties of any kind, express or implied.

11. Limitation of Liability

To the maximum extent permitted by law, Inventro's total liability shall not exceed the fees paid by you in the twelve (12) months preceding the claim. Inventro is not liable for indirect or consequential damages.

12. Indemnification

You agree to indemnify and hold harmless Inventro from claims arising from your use of the Services or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of Ontario and Canada. Courts located in Ontario have exclusive jurisdiction.

Questions about these terms? Contact us at inventrosales@gmail.com